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Returns Policy

Thank you for choosing art from Gathering Light. I appreciate your understanding and trust in my commitment to delivering exceptional, made-to-order artwork.

 

I am committed to providing you with high-quality photographic art that is crafted with precision and care. As such, all artworks are printed to order, ensuring that each piece is uniquely created for you. 

This personalised approach allows me to maintain the highest standards of quality and craftsmanship. However, it also means that once an order is placed, it cannot be returned or exchanged.

 

I understand that preferences may vary, so I  encourage you to carefully review product details, dimensions, and any customisation options before making a purchase. If you need further information on any product, size or colour, please contact me before placing your order. I am happy to help in anyway I can.

 

In the rare event that an item arrives damaged or there is an issue with the order, please contact me within 7 days of receiving your order. I will address and resolve any concerns to ensure your satisfaction, in accordance with Australian consumer law.

To maintain the archival quality of your prints please get them prints professionally framed with archival products and display them away from direct or bright light.

 

If you have any questions or require further assistance, please don't hesitate to reach out via my contact page.

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